Frequently Asked Questions

Yes! We provide 24/7 emergency plumbing services. Our team is always ready to respond to urgent situations like burst pipes, major leaks, or sewage backups. We guarantee rapid response times, typically within 60 minutes.

We guarantee response times within 60 minutes for emergency calls. Our plumbers are strategically located throughout Nashville to ensure rapid response when you need us most.

Absolutely! All our plumbers are fully licensed master plumbers, bonded, and insured. We maintain all required certifications and carry comprehensive liability insurance for your protection.

Call us if you notice: persistent dripping, slow drains, low water pressure, unusual sounds in pipes, water stains on walls/ceilings, running toilets, or sudden increases in water bills.

Yes! We provide free estimates for all non-emergency services. For emergency calls, we'll provide upfront pricing before beginning any work, so there are never any surprises.

Yes! We install, repair, and maintain all types of water heaters including traditional tank, tankless, and hybrid models. We offer same-day installation for most models.

Keep your home heated above 55°F, insulate exposed pipes, let faucets drip during extreme cold, and know where your main water shut-off valve is located. We also offer winterization services.

First, shut off the main water valve to prevent damage. Then call our 24/7 emergency hotline immediately. We'll guide you through temporary measures while our plumber is en route.

Yes! We provide comprehensive commercial plumbing services including preventive maintenance programs, emergency repairs, and new installations for businesses throughout Nashville.

Our drain cleaning includes video inspection, hydro-jetting to remove all blockages, and a full system check. We'll also provide recommendations for preventing future clogs.